Privacy Policy & Disclaimer
The Protection of Personal Information Act Customer Privacy Notice
This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).
At COR Concepts (and including this website, POPIAct-Compliance) we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.
About the Company
K2022214027 (SOUTH AFRICA) t/a Green Roots Juicery
Minimum Order Amount
Please note that the minimum order amount for our online store is R400.00
The information we collect
We collect and process your personal information mainly to contact you for the purposes of understanding your requirements, and delivering services accordingly. For this purpose we will collect contact details including your name and organisation.
We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.
Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.
How we use your information
We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or research purposes.
For example:
- To gather contact information;
- To confirm and verify your identity or to verify that you are an authorised user for security purposes;
- For the detection and prevention of fraud, crime, money laundering or other malpractice;
- To conduct market or customer satisfaction research or for statistical analysis;
- For audit and record keeping purposes;
- In connection with legal proceedings.
Disclosure of information
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.
We may also disclose your information:
- Where we have a duty or a right to disclose in terms of law or industry codes;
- Where we believe it is necessary to protect our rights.
Information Security
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
Our security policies and procedures cover:
- Physical security;
- Computer and network security;
- Access to personal information;
- Secure communications;
- Security in contracting out activities or functions;
- Retention and disposal of information;
- Acceptable usage of personal information;
- Governance and regulatory issues;
- Monitoring access and usage of private information;
- Investigating and reacting to security incidents.
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.
We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
Your Rights: Access to information
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.
Please note that any such access request may be subject to a payment of a legally allowable fee.
Correction of your information
You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.
Definition of personal information
According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, COR Concepts also includes the following items as personal information:
- All addresses including residential, postal and email addresses.
- Change of name – for which we require copies of the marriage certificate or official change of name document issued by the state department.
How to contact us
If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website.
Disclaimer
Green Roots Juicery recommends consulting with a healthcare professional or a registered dietitian before starting any juice cleanse or making significant changes to your diet. Our juice cleanses are not intended to diagnose, treat, cure, or prevent any disease. The information provided here is for educational purposes only and should not be considered medical advice.
Health Disclaimer:
- Individual Results: Results from using our juice cleanses may vary from person to person. Factors such as current health condition, metabolism, and adherence to the cleanse can affect the outcome.
- Allergies and Sensitivities: Our juice cleanses may contain ingredients that can cause allergies or sensitivities in some individuals. It is the responsibility of the consumer to review the ingredients list and ensure they are not allergic or sensitive to any components. There are nuts on the premises where we produce our juices. Please be aware that our beetroot juices are high in iron should you have a low tolerance for iron.
Nutritional Information:
- Accuracy: While we make every effort to provide accurate nutritional information, the composition of fruits and vegetables may vary. Therefore, the provided nutritional information is an estimate and should not be considered precise.
- Dietary Considerations: Our juice cleanses may not be suitable for individuals with specific dietary requirements, such as those with diabetes, certain medical conditions, or dietary restrictions. It is the consumer’s responsibility to assess the suitability of our products for their unique dietary needs.
Medical Considerations:
- Pre-existing Medical Conditions: Individuals with pre-existing medical conditions, including but not limited to diabetes, kidney or liver disease, gastrointestinal disorders, or immune system disorders, should consult with their healthcare provider before undertaking a juice cleanse.
- Medication Interactions: Some medications may interact with certain components of the juice cleanse. Consumers should consult with their healthcare provider or pharmacist to ensure the juice cleanse will not interfere with any medication they are currently taking.
Weight Loss:
- Weight loss results can vary and depend on various factors, including an individual’s starting weight, metabolism, level of physical activity, and adherence to the juice cleanse program.
- Sustainable Lifestyle Changes: Our juice cleanses should be seen as a temporary dietary adjustment and not a long-term solution for weight loss. Adopting healthy eating habits and engaging in regular physical activity are essential for sustainable weight management.
It is important to seek professional advice, such as consulting with a registered dietitian or healthcare provider, before starting any juice cleanse or making significant dietary changes. By purchasing and using our juice cleanses, you acknowledge and accept the above disclaimers and release Green Roots Juicery from any liability resulting from the use of our products.
Warranties
While we make every effort to ensure that the information on the website and any other material is accurate, we cannot be held liable if, in spite of our best efforts, this is not the case due to any circumstances beyond our reasonable control. Without prejudice to your statutory rights, we may correct any inaccuracies and/or errors and we will not be responsible for any such inaccuracies and/or errors or for the results obtained from the use of such information.
To the extent permitted by applicable law, Green Roots Juicery disclaims all warranties; expressed or implied, as to the accuracy of the information contained in any of the materials on this website and will accept no liability for any loss or damage arising as a result of problems with access.
